ChangeChecklist

Banks, credit unions and financial advisors

Switching banks: client intake

Help a client list their deposits, pre-authorized payments and payees so nothing bounces when they switch.

Never write passwords, recovery codes, one-time codes, card numbers or account numbers on this form. Note where something is, not the secret itself.

Change your bank account

Same questions as the bank account plan, so the answers map straight onto a checklist.

About the switch

  1. Which bank are you leaving?

    Optional. Used to name items in your plan.

  2. Which bank are you moving to?

    Optional.

  3. What will happen to the old account?

    • [ ] I'll close it
    • [ ] I'll keep it open
    • [ ] I haven't decided

  4. Is the old account a joint account?

    [ ] Yes   [ ] No   [ ] Not sure

Money coming in

  1. Is your pay deposited directly into the old account?

    [ ] Yes   [ ] No   [ ] Not sure

  2. Do you get tax refunds, benefits or a government pension by direct deposit?

    [ ] Yes   [ ] No   [ ] Not sure

  3. Does anyone else pay into this account regularly?

    For example clients, tenants, family or another bank.

    [ ] Yes   [ ] No   [ ] Not sure

Money going out

  1. What's paid automatically from the old account?

    Pick all that apply. Include ones that come out once a year.

    • [ ] Mortgage or rent
    • [ ] Car loan, student loan or line of credit
    • [ ] Credit card payments
    • [ ] Insurance
    • [ ] Utilities, phone and internet
    • [ ] Property tax
    • [ ] Childcare, school fees or activities
    • [ ] Gyms, memberships or donations
    • [ ] Automatic savings or investment contributions

  2. Are any bills or subscriptions charged to the old account's debit card?

    [ ] Yes   [ ] No   [ ] Not sure

  3. Do you pay bills or schedule transfers through the old bank's online banking?

    [ ] Yes   [ ] No   [ ] Not sure

Linked accounts and apps

  1. Which payment apps are linked to the old account?

    • [ ] PayPal
    • [ ] Venmo
    • [ ] Zelle
    • [ ] Wise
    • [ ] Revolut
    • [ ] Cash App
    • [ ] Another payment app

  2. Do you use Interac e-Transfer Autodeposit?(if it applies)

    [ ] Yes   [ ] No   [ ] Not sure

  3. Are investment or retirement accounts linked to the old bank account?

    [ ] Yes   [ ] No   [ ] Not sure

  4. Do you have a mortgage, loan, credit card or line of credit with the old bank?

    [ ] Yes   [ ] No   [ ] Not sure

Closing the old account

  1. Have you written cheques that haven't been cashed yet?(if it applies)

    Include post-dated cheques for rent or fees.

    [ ] Yes   [ ] No   [ ] Not sure

  2. Do you have a safe deposit box at the old bank?(if it applies)

    [ ] Yes   [ ] No   [ ] Not sure

Want clients to fill it in online instead? Embed the planner on your site.