Squarespace: cancel, pause or downgrade?

Cancelling isn't always the only choice. Here is what each option does to your account, from Squarespace's own help pages. Applies in: All countries the help pages cover.

Official sources reviewed October 2026. How we review sources

Cancel, pause and downgrade compared for Squarespace
Topic	Cancel Available	Pause Not offered in the help pages we checked	Downgrade Depends on your plan
What it does	Cancelling stops automatic payments and keeps your site data in case you reactivate later. Visitors see a Website expired message on your domains.	Squarespace says there is no direct way to put a website subscription or account on hold. It suggests moving to a lower-cost plan, or using Site availability to hide the site with a password, private mode or an Under construction page.	You can move your site to a lower plan or switch from annual to monthly billing. You can't downgrade to a lower tier on a Legacy plan.
What you keep	Your site data, kept in case you reactivate Your domain subscription, which stays active Professional email, which stays active and is still billed Log-in access to manage billing, domains and past commerce data	Not stated	Access to your current features until the end of the current billing plan
What stops or goes	The site shows a Website expired message on all your domains Products and customer subscriptions on your store page are cancelled On a Digital Products plan, member sites are paused for 30 days and members lose access unless you upgrade to a current plan	Not stated	Basic plans allow two contributors, including the site owner If you have a legacy Squarespace Domain and switch to a monthly plan, you lose the domain
Billing	Monthly and annual service stops at the end of the billing cycle. If you are within the refund window, you can end service right away for a refund, which takes the site offline.	Not stated	Features stay until the end of the current billing plan. A switch to monthly billing takes effect at the end of the current cycle. Squarespace does not give refunds for downgrades.
Coming back	Log in to your account dashboard and reactivate the site at any time. A legacy pricing plan can't be reactivated. Squarespace says content usually returns as you left it, but if it does not return it may have been permanently deleted.	Not stated	Not stated
Source	Cancel your website subscriptionSquarespace. Reviewed October 2026 Reactivate your siteSquarespace. Reviewed October 2026	Can I put my account on hold?Squarespace. Reviewed October 2026	Change your site's billing plan and cycleSquarespace. Reviewed October 2026

Cancel

Available

What it does: Cancelling stops automatic payments and keeps your site data in case you reactivate later. Visitors see a Website expired message on your domains.
What you keep: Your site data, kept in case you reactivate
Your domain subscription, which stays active
Professional email, which stays active and is still billed
Log-in access to manage billing, domains and past commerce data
What stops or goes: The site shows a Website expired message on all your domains
Products and customer subscriptions on your store page are cancelled
On a Digital Products plan, member sites are paused for 30 days and members lose access unless you upgrade to a current plan
Billing: Monthly and annual service stops at the end of the billing cycle. If you are within the refund window, you can end service right away for a refund, which takes the site offline.
Coming back: Log in to your account dashboard and reactivate the site at any time. A legacy pricing plan can't be reactivated. Squarespace says content usually returns as you left it, but if it does not return it may have been permanently deleted.

Cancel your website subscriptionSquarespace. Reviewed October 2026

Reactivate your siteSquarespace. Reviewed October 2026

Pause

Not offered in the help pages we checked

What it does: Squarespace says there is no direct way to put a website subscription or account on hold. It suggests moving to a lower-cost plan, or using Site availability to hide the site with a password, private mode or an Under construction page.
What you keep: Not stated
What stops or goes: Not stated
Billing: Not stated
Coming back: Not stated

Can I put my account on hold?Squarespace. Reviewed October 2026

Downgrade

Depends on your plan

What it does: You can move your site to a lower plan or switch from annual to monthly billing. You can't downgrade to a lower tier on a Legacy plan.
What you keep: Access to your current features until the end of the current billing plan
What stops or goes: Basic plans allow two contributors, including the site owner
If you have a legacy Squarespace Domain and switch to a monthly plan, you lose the domain
Billing: Features stay until the end of the current billing plan. A switch to monthly billing takes effect at the end of the current cycle. Squarespace does not give refunds for downgrades.
Coming back: Not stated

Change your site's billing plan and cycleSquarespace. Reviewed October 2026

Cancelling? Check what depends on it first

Exports, sign-ins, linked services and billing through app stores: your cancellation checklist is built from your answers, in your browser.

Plans, prices and options differ by country and by how you pay (for example through Apple or Google). If you pay through an app store, cancel there. Names are trademarks of their owners; we aren't affiliated with Squarespace. Other services