Devices & accounts

New phones, lost phones, platform switches and carriers.

• Lost or stolen phoneLost your phone or had it stolen? Lock it, protect your number and money, secure your accounts, then restore everything to a replacement in a safe order.38 things checked in a typical plan
• Replace your phoneMoving to a new phone with the same number? Back up, move your authenticator codes, transfer your data and SIM, and only then erase the old phone.21 things checked in a typical plan
• Switch from iPhone to AndroidMoving from iPhone to Android? Turn off iMessage, move your passwords and codes out of Apple's ecosystem, keep your Apple Account, and switch in a safe order.38 things checked in a typical plan
• Switch from Android to iPhoneMoving from Android to iPhone? Turn off RCS chats, move your codes and passwords, use Move to iOS, and keep your Google services working on the iPhone.34 things checked in a typical plan
• Switch mobile carriersSwitching carriers and keeping your number? Get your transfer details, don't cancel the old plan first, check your phone is unlocked, then secure and test the new line.16 things checked in a typical plan

Also related

• Change your phone numberYour phone number is a login, a recovery method and a security code inbox. Find every account that depends on it and move them in a safe order.44 things checked in a typical plan
• Switch authenticator appsMove every two-factor account to a new authenticator app without locking yourself out: list accounts, save backup codes, transfer or re-enrol each one, test, and remove the old app last.26 things checked in a typical plan