Google One: cancel, pause or downgrade?
Cancelling isn't always the only choice. Here is what each option does to your account, from Google One's own help pages. Applies in: All countries the help pages cover.
Official sources reviewed . How we review sources
| Topic | Cancel Available | Pause Not offered in the help pages we checked | Downgrade Available |
|---|---|---|---|
| What it does | Cancelling stops future Google One payments. Your extra storage and benefits stay until the end of the billing cycle. | No option to pause a Google One membership was found in the Google One Help Center. | On a computer, go to Google One, choose Manage membership, then Change membership plan, and pick a plan under Downgrade options. If there is no downgrade option, you are already on the lowest plan. Plans bought on iPhone or iPad must be changed in the Google app used to buy them. |
| What you keep |
| Not stated | Not stated |
| What stops or goes |
| Not stated | Not stated |
| Billing | Future payments stop. Storage and benefits last until the end of the billing cycle. | Not stated | Your current plan stays active until the end of the billing cycle. The downgrade takes effect at the start of the next billing cycle. |
| Coming back | Not stated | Not stated | Not stated |
| Source | Cancel your Google One membershipGoogle. Reviewed | Google One HelpGoogle. Reviewed | Update your Google One plan & fix upgrade issuesGoogle. Reviewed |
Cancel
Available- What it does
- Cancelling stops future Google One payments. Your extra storage and benefits stay until the end of the billing cycle.
- What you keep
- Default storage of up to 15 GB at no charge for each person
- What stops or goes
- Additional storage, for you and your family members
- Extra member benefits and access to Google experts
- Premium subscriptions included with the plan, like YouTube Premium
- If you are over the free storage limit, you can't send or receive Gmail messages, can't sync or upload new files to Drive, and can't back up photos or videos
- Billing
- Future payments stop. Storage and benefits last until the end of the billing cycle.
- Coming back
- Not stated
Cancel your Google One membershipGoogle. Reviewed
Pause
Not offered in the help pages we checked- What it does
- No option to pause a Google One membership was found in the Google One Help Center.
- What you keep
- Not stated
- What stops or goes
- Not stated
- Billing
- Not stated
- Coming back
- Not stated
Google One HelpGoogle. Reviewed
Downgrade
Available- What it does
- On a computer, go to Google One, choose Manage membership, then Change membership plan, and pick a plan under Downgrade options. If there is no downgrade option, you are already on the lowest plan. Plans bought on iPhone or iPad must be changed in the Google app used to buy them.
- What you keep
- Not stated
- What stops or goes
- Not stated
- Billing
- Your current plan stays active until the end of the billing cycle. The downgrade takes effect at the start of the next billing cycle.
- Coming back
- Not stated
Update your Google One plan & fix upgrade issuesGoogle. Reviewed
Cancelling? Check what depends on it first
Exports, sign-ins, linked services and billing through app stores: your cancellation checklist is built from your answers, in your browser.
Plans, prices and options differ by country and by how you pay (for example through Apple or Google). If you pay through an app store, cancel there. Names are trademarks of their owners; we aren't affiliated with Google One. Other services